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Best Western

Managing Director, AI Enablement – Hybrid AZ

Best Western

Remote-AZ · Remote · full time · Senior

Listed on Best Western’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

BWH Hotels seeks a technical leader to direct AI strategy and delivery across the enterprise, managing an architect and engineering team while aligning initiatives with business goals and driving adoption. This role combines hands-on technical leadership with product strategy, program management, and executive partnership.

Our summary, not Best Western’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Lead end-to-end delivery of complex, cross-functional AI initiatives
  • Direct an AI architect and engineering team
  • Align AI initiatives across the organization with business outcomes
  • Drive responsible AI governance and adoption programs
  • Own product strategy and multi-year roadmap for enterprise AI
  • Manage project scope, budgets, timelines, and resource allocation across concurrent initiatives
  • Build executive-level relationships and translate business strategy into technology priorities

Nice to have

  • 10–15 years of technology delivery experience
  • Bachelor's degree in a related field; MBA or advanced degree preferred
  • Experience in hospitality, travel, retail, or enterprise commerce
  • Background leading AI/ML, agentic, or data product initiatives
  • Hands-on experience with modern AI platforms and tooling including LLMs and productivity tools like Copilot or Claude
  • Experience with build-vs-buy decisions and platform strategy

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