LN
Listed on Lumos Networks’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lumos seeks a supervisor to lead field teams installing and maintaining fiber optic internet service, overseeing quality, safety, and customer experience while managing budgets and operational metrics. The role suits someone with telecommunications operations leadership experience who can balance people management with hands-on field oversight and process improvement.
Our summary, not Lumos Networks’s wording. The full posting is on their site.
What they ask for
Required
- 6+ years of service operations experience in telecommunications
- High school diploma or equivalent
- Ability to travel to various worksites
- Customer service and interpersonal presence
- People leadership skills
- Written and verbal communication skills
- Time management and organizational skills
Nice to have
- Bachelor's degree
- Experience with service quality metrics (Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles)
- Budget management experience
- Familiarity with regulatory standards (State Corporation Commission, OSHA, National Electric Safety Code, DOT, local building codes)