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Listed on Deepgram’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads complex technical implementations and post-sales support for Deepgram's voice AI platform across Europe, focusing on guiding enterprise customers from architecture through production and handling escalated troubleshooting. It suits experienced solutions architects or senior engineers comfortable writing production code, designing cloud architectures, and balancing technical depth with executive communication.
Our summary, not Deepgram’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in Solutions Architecture, Solutions Engineering, or similar customer-facing technical roles
- Professional software engineering experience in Python, Rust, or JavaScript
- Hands-on experience with modern cloud platforms including Docker and Kubernetes
- Proven ownership of complex post-sales work such as production deployments, migrations, performance tuning, and incident response
- Clear written and verbal communication with technical and executive audiences
- Based in EMEA time zone with reliable overlap to customer business hours
- Excellent written and spoken English
- Familiarity with GDPR, data privacy expectations, and enterprise security reviews
Nice to have
- Experience with speech recognition, TTS, or building voice agents that orchestrate LLMs
- Familiarity with WER analysis, model selection and tuning, and accuracy-versus-latency tradeoffs
- Experience operating self-hosted systems including Helm-based deployments and observability
- Strong understanding of authentication, authorization, data residency, and compliance
- Fluency in an additional European language such as German, French, Dutch, Italian, or Spanish