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Staff Cloud Support Engineer

Crusoe

New York, NY · Lead / Staff / Principal

$180,000 – $220,000

Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Crusoe is seeking a senior technical leader to serve as the highest-level escalation point for complex cloud infrastructure incidents, working across support, SRE, and product teams to design systemic reliability improvements for AI workloads. This role suits experienced infrastructure engineers who thrive in ambiguity, can mentor others, and want to directly shape how high-performance computing infrastructure scales globally.

Our summary, not Crusoe’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 8+ years in SRE, DevOps, HPC, or cloud infrastructure
  • Advanced Linux systems expertise
  • Deep Kubernetes operational experience at CKA level or higher
  • Strong networking knowledge including Infiniband, RDMA, RoCE, and SDN
  • Experience supporting AI/ML workloads at scale with GPU clusters
  • Proven track record resolving multi-layer distributed system failures
  • Strong customer communication and executive-facing presence

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