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Product Designer, AI Experience

Omada Health

Remote, USA · Remote · full time · Senior

$152,000 – $218,500

Listed on Omada Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role shapes how AI assistants and intelligent systems interact with patients and healthcare teams across Omada's platform, blending interaction design, service design, and behavior change expertise. It suits experienced product designers comfortable translating complex AI capabilities into trustworthy, clinically appropriate experiences that feel simple and human-centered.

Our summary, not Omada Health’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 8+ years product, UX, experience, service, or interaction design
  • Portfolio demonstrating product thinking, interaction design, systems thinking, and prototyping
  • Experience designing AI-powered, personalized, data-informed, or conversational product experiences
  • Experience designing across multiple surfaces, workflows, and human handoff moments
  • Strong product, interaction, and visual design craft with ability to create prototypes and design artifacts
  • Comfort using AI tools in design workflow
  • Experience designing experiences involving trust, safety, explainability, consent, escalation, or human-in-the-loop support
  • Experience with voice and tone systems, branded assistants, or conversational product experiences
  • Experience with service blueprinting, journey mapping, systems thinking, or designing across member and care team experiences
  • Experience collaborating with behavioral science, data science, machine learning, or operations teams
  • Clear communication and storytelling ability to influence stakeholders

Nice to have

  • Healthcare, wellness, behavior change, chronic care, coaching, or clinical workflow design experience
  • Collaboration with AI research, ML engineering, or data science teams
  • AI feature prototyping, prompt-based experiences, agentic flows, or conversational experience development
  • Contribution to AI evaluation loops for quality, trust, comprehension, usefulness, or safety
  • Experience with Figma Make, Cursor, Claude Code, Replit, v0, ChatGPT, Gemini, or similar tools
  • Work in ambiguous, fast-moving environments with emerging product patterns and technical capabilities

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