S
Listed on Slice’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role trains and develops customer support and phone team members at Slice, building their technical, language, and service skills through onboarding programs and ongoing coaching. The ideal candidate has significant experience designing and delivering training in high-volume contact centers and can work across multiple office locations.
Our summary, not Slice’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- Excellent English verbal and written communication
- 3+ years coaching or training experience in a fast-paced contact center
- Ability to lead in-person and virtual training sessions
- Experience creating tests and analyzing knowledge assessment data
- Willingness to travel to Slice offices in North Macedonia and BPO locations
- Valid passport or ability to obtain travel documents
Nice to have
- Experience leading a customer support or phone team
- Demonstrated leadership and coaching capabilities