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Listed on Slice’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role trains and develops customer support and phone team members at a restaurant technology company, creating training programs and coaching staff to improve their skills and performance. It suits someone with contact center training experience who enjoys building structured learning initiatives and traveling between office locations.
Our summary, not Slice’s wording. The full posting is on their site.
What they ask for
Required
- 3+ years coaching or training experience in a contact center environment
- Excellent English verbal and written communication skills
- Ability to lead training sessions in person or virtually
- Experience creating tests and analyzing data to evaluate knowledge and effectiveness
- Ability to travel to all Slice customer support offices in MK and BPO locations with valid passport or travel document
- Demonstrated leadership and coaching capabilities
Nice to have
- Experience leading a customer support or phone team
- Familiarity with customer service operations