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Product Manager, Billing

Menlo Ventures Portfolio

New York, NY · full time · Senior

$385,000 – $460,000

Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Build billing and purchase experiences for Claude's diverse customer base—from individual subscribers to enterprise teams—focusing on conversion, clarity, and fraud prevention. This role suits experienced product managers who've shipped self-serve subscription or usage-based products and can balance growth against trust and financial accuracy.

Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 7+ years of product management experience
  • Shipped self-serve purchase, subscription, or billing experiences
  • Owned conversion and retention metrics and ran experiments
  • Strong product design instincts
  • Shipped LLM-powered or agentic product features
  • Credible discussing system design, abuse patterns, and growth funnels
  • Comfortable with tradeoffs between growth, risk, and financial accuracy

Nice to have

  • Shipped customer tools for usage-based or hybrid pricing (seats, usage, credits)
  • Worked with Trust & Safety or risk teams on abuse prevention
  • Launched a product in new countries with local pricing and tax
  • Built self-serve help experiences that reduced billing support volume
  • Scaled through hypergrowth (10x+ revenue)

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