Medical Support Assistant (Advanced)-Care in the Community

Fort Meade, SD · full time · Mid

$47,903 – $62,274

Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.

What this role is

This role handles administrative coordination of community-based veteran care referrals and appointments within the VA system, requiring someone comfortable managing complex scheduling across multiple healthcare disciplines and vendors. The position suits healthcare administrative professionals who can navigate clinical workflows independently while communicating effectively with both patients and medical staff.

Our summary, not Veterans Health Administration’s wording. The full posting is on their site.

What they ask for

Required

One year equivalent experience at GS-5 level or higher
Advanced medical terminology knowledge
Customer service and patient communication ability
Ability to operate computerized scheduling and EHR systems
Ability to coordinate across interdisciplinary healthcare teams
Ability to work independently and manage multiple priorities
High school diploma or equivalent
U.S. citizenship

Nice to have

Knowledge of Mission Act of 2018 community care eligibility
Experience with CITC referral processing
Background in VA medical operations