Skip to main content
CareerApp

Customer Success Engineer (CSE), GPU Cluster

Together AI

San Francisco, CA · full time · Senior

$260,000 – $290,000

Listed on Together AI’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A technical account manager for large-scale AI infrastructure who serves as the primary point of contact for strategic customers' GPU deployments, managing the full lifecycle from procurement through operations and growth. Suited to engineers with deep infrastructure expertise who want to bridge customer needs with internal engineering teams at a high-growth AI company.

Our summary, not Together AI’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 5+ years in customer-facing technical roles
  • 2+ years in technical account management or solutions architecture for large-scale AI or HPC infrastructure
  • Deep expertise in GPU health diagnostics and RMA workflows
  • Experience with Ethernet and InfiniBand fabric architecture
  • Knowledge of enterprise storage systems including high-density NVMe and parallel file systems
  • Experience coordinating with data center operations and hosting providers
  • Strong incident management and RCA skills
  • Proficiency with infrastructure monitoring tools like Prometheus or Grafana
  • Ability to manage multiple concurrent projects with executive communication standards

Nice to have

  • Proficiency in Python, Bash, or infrastructure automation tools

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.