$94,850 – $135,500
Listed on RingCentral’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
RingCentral is hiring a Service Engineer to bridge customer support and development teams, troubleshooting technical issues, analyzing bugs, and collaborating with engineers on the company's AI communication platform. This role suits someone with QA and support experience who enjoys problem-solving and customer interaction in a technical environment.
Our summary, not RingCentral’s wording. The full posting is on their site.
What they ask for
Required
- 3-5 years QA and support experience
- Strong problem-solving and debugging skills
- Understanding of APIs, web development, and databases
- Ability to troubleshoot and perform root cause analysis
- Effective customer communication
- Experience analyzing and resolving technical issues
- Collaborative mindset
Nice to have
- Previous service engineering experience
- Familiarity with RingCentral product suite tools
- Basic scripting or automation knowledge in testing environments