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Head of Professional Services

Vercel

New York, NY · full time · Management

$300,000 – $370,000

Listed on Vercel’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Vercel seeks a leader to build and run their global professional services organization, combining technical account management and forward-deployed engineering to help strategic customers design and ship production applications. The role suits someone with deep software engineering expertise, experience scaling customer-facing teams, and the commercial sense to price and staff complex engagements profitably.

Our summary, not Vercel’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years in software engineering, technical consulting, or forward deployed engineering
  • At least 5 years leading customer-facing engineering or delivery teams in high-growth environments
  • Experience building a team or function from zero
  • Strong knowledge of modern web technologies and ability to review code and design systems
  • Experience building or deploying LLM-powered applications
  • Commercial experience scoping, pricing, and delivering technical engagements for enterprise customers
  • Demonstrated success embedding with customer engineering teams on complex production systems

Nice to have

  • Experience building with Vercel, Next.js, AI SDK, or v0
  • Led forward deployed or embedded engineering teams at an AI-native or developer platform company
  • Owned a professional services P&L or defined services pricing and packaging from scratch
  • Comfortable representing the function externally at conferences and customer briefings

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