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Listed on Linear’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Linear is hiring a technical support specialist to help customers troubleshoot issues, document problems, and feed customer insights back into product decisions. This role suits someone who enjoys working with technical users, investigating complex problems, and bridging the gap between customers and engineering teams.
Our summary, not Linear’s wording. The full posting is on their site.
What they ask for
Required
- Based in Europe
- Technical troubleshooting experience including APIs and integrations
- Ability to reproduce bugs across different browsers and operating systems
- Customer service experience with technical or engineering users
- Communication skills adaptable to both technical and non-technical audiences
Nice to have
- Familiarity with SQL
- Familiarity with JavaScript
- Experience with APIs
- Experience with GitHub
- Curiosity to learn technical skills