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Senior Customer Experience Representative

Slice

Pristina · full time · Senior

Listed on Slice’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Slice is hiring a senior customer experience representative to onboard restaurants onto their phone ordering platform and handle escalations from a new customer base. The role suits someone with account management or customer support experience who can stay calm during evening and night shifts while helping independent restaurants streamline their operations.

Our summary, not Slice’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 3+ years in Account Management, Customer Support, or Customer Success
  • Excellent verbal and written English communication
  • Cross-functional collaboration and problem-solving experience
  • Ability to learn and adapt to browser-based systems
  • Composure under pressure

Nice to have

  • Proficiency with Google Workspace tools

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