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Customer Success Manager, Growth

Linear

North America · Remote · full time

Listed on Linear’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages relationships with Linear's mid-market customers, ensuring they get maximum value from the product development platform through onboarding, training, and advocacy. It suits someone with technical customer-facing experience who thrives in fast-paced SaaS environments and enjoys acting as a bridge between customers and product teams.

Our summary, not Linear’s wording. The full posting is on their site.

What they ask for

Required

  • 3+ years in a technical customer-facing role
  • SaaS and startup experience
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills

Nice to have

  • Experience working with product and engineering teams
  • Knowledge of developer tools

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