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Genesys

Sr Director, Product Marketing - AI

Genesys

full time · Management

$163,100 – $286,900

Listed on Genesys’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead product marketing strategy for Genesys' AI capabilities in customer experience, owning positioning, messaging, and go-to-market execution while building and developing a high-performing team. This role suits experienced B2B enterprise software marketers with deep AI knowledge, strong commercial judgment, and the ability to translate complex technology into compelling narratives that drive business impact.

Our summary, not Genesys’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years B2B technology marketing experience
  • Significant product marketing leadership in enterprise software
  • Experience building and leading high-performing teams
  • Proven track record owning positioning and go-to-market strategy for complex enterprise technology
  • Deep fluency in AI technologies including agentic architectures and reasoning models
  • Ability to speak credibly with engineers and researchers about AI
  • Exceptional product marketing judgment and ability to simplify complex products
  • Strong commercial orientation connecting strategy to pipeline and seller effectiveness
  • Experience leading through ambiguity in fast-changing environments
  • Demonstrated ability to drive cross-functional alignment across senior leadership
  • Exceptional communication and storytelling skills moving between technical and executive audiences
  • Strong leadership skills with track record of building trust and developing talent
  • Skilled in using data and customer insight to make decisions and measure impact

Nice to have

  • Experience with AI, cloud, data, or developer platforms categories
  • Track record of creating narratives that changed customer, seller, or market perception

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