P
$193,393 – $241,742
Listed on Pendo’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role owns the full customer lifecycle for Enterprise accounts at Pendo, spanning pre-sales demos and technical strategy through implementation and expansion. It suits experienced technical professionals who thrive solving complex, ambiguous problems and want to shape how a customer-facing engineering team operates.
Our summary, not Pendo’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5–8 years in customer-facing technical role (Sales Engineering, Solutions Engineering, Technical Account Management, implementation, professional services, solutions architecture)
- Hands-on web technology experience: HTML, CSS, JavaScript, REST APIs
- Experience managing strategic Enterprise accounts with executive stakeholders
- Ability to solve ambiguous problems with multiple variables and tradeoffs
- Track record connecting technical work to business outcomes (retention, expansion, ROI, value realization)
- Active, integrated use of AI tools in day-to-day workflows
- Experience mentoring or coaching junior technical team members
Nice to have
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tools in enterprise environments
- Hands-on mobile development: Swift, Android, or React Native
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics
- Track record building reusable frameworks, playbooks, or processes adopted by a broader team