Medical Support Assistant (Red Coat Ambassador)

Hampton, VA · full time

$39,215 – $64,027

Via USAJOBS, the federal government’s official jobs site, retrieved November 2, 2026. You apply through the official announcement on USAJOBS.

What this role is

This role supports patients and visitors at a Veterans Affairs medical center by answering questions, directing people to services, and addressing immediate needs. The position suits organized people comfortable working in a healthcare setting who can communicate clearly with diverse individuals and help resolve patient concerns.

Our summary, not Veterans Health Administration’s wording. The full posting is on their site.

Skills this role names

Medical Terminology

What they ask for

Required

U.S. citizenship or VA authorization to hire non-citizen
Proficiency in spoken and written English
High school diploma or equivalent
Ability to communicate courteously with diverse individuals
Knowledge of basic medical terminology
Ability to operate office automation equipment and software

Nice to have

Prior work experience or military service (may qualify for additional annual leave credit)