$141,500 – $235,900
Listed on Cigna’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This director-level role leads the global restructuring of Cigna's clinical workforce, building scalable delivery models across international locations while maintaining regulatory compliance and clinical quality. It suits experienced healthcare operations leaders comfortable driving large-scale transformation across complex stakeholder groups and shifting clinical work between geographies and vendor models.
Our summary, not Cigna’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 8+ years healthcare, clinical operations, transformation, or delivery experience
- Experience leading or supporting global clinical delivery models including GCC or GBS
- Understanding of clinical regulatory frameworks, licensure requirements, and compliance standards
- Ability to lead complex cross-functional initiatives and end-to-end clinical transitions
- Experience with core clinical functions such as utilization management, case management, or pharmacy support
- Ability to balance cost, quality, speed, and regulatory considerations in decision-making
Nice to have
- 12+ years in healthcare, clinical operations, transformation, or delivery roles
- Experience building global clinical hubs in India or the Philippines
- Familiarity with BPO, captive, and hybrid vendor delivery models
- Understanding of clinical workforce economics including productivity, attrition, and time-to-proficiency metrics
- Experience developing partnerships with academic institutions, licensing bodies, or workforce pipeline programs