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Customer Success Manager, Financial Services - Strategic

AlphaSense

New York, NY · full time · Mid

$80,000 – $95,000

Listed on AlphaSense’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages relationships with 8-12 strategic financial services clients at AlphaSense, serving as a technical expert who drives product adoption and identifies growth opportunities across multiple stakeholder groups. It combines account management with hands-on technical leadership, requiring someone who can navigate complex organizations and position the platform as mission-critical infrastructure.

Our summary, not AlphaSense’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 2–4+ years of customer success or account management experience
  • Ability to build relationships and influence stakeholders across multiple business units
  • Strong organizational and time-management skills
  • Excellent communication and cross-functional collaboration
  • Ability to be in NYC office 1x per week

Nice to have

  • Financial services industry experience
  • Technical background or comfort with APIs and integrations

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