A
$315,000 – $375,000
Listed on Anyscale’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Anyscale seeks an experienced engineering leader to build and manage a customer engineering team supporting production AI workloads. This role combines operational leadership with hands-on technical problem-solving, partnering with product and engineering to translate customer needs into platform improvements.
Our summary, not Anyscale’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 8+ years of engineering experience
- 3–5+ years leading Support Engineering, Customer Engineering, Developer Support, Site Reliability Engineering, or related technical teams
- Strong technical background with cloud infrastructure, distributed systems, Kubernetes, AI/ML platforms, or developer infrastructure
- Experience leading customer-facing engineering teams in high-growth SaaS or infrastructure software
- Demonstrated success improving technical customer organization effectiveness through operational improvements and partnerships
- Experience partnering with Product Management and Engineering to communicate customer needs and influence product improvements
- Strong understanding of operational metrics to improve customer outcomes and team performance
- Exceptional communication skills with customers, executives, product managers, and engineers
- Demonstrated success leading teams through complex customer escalations and technical problem solving
- Entrepreneurial mindset with strong ownership, pragmatism, and bias for execution
Nice to have
- Led a Support Engineering, Customer Engineering, Developer Experience, or Site Reliability Engineering team
- Experience contributing software, tooling, automation, or diagnostics in a customer-facing engineering organization
- Experience with Ray or other distributed computing frameworks
- Experience supporting AI/ML infrastructure or modern cloud platforms
- Worked at a Series C or Series D startup
- Experience working with open-source communities or partnering with engineering teams to improve products based on customer feedback