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Military Service Coordinator (MSC)

Veterans Benefits Administration

San Diego, CA · full time · Mid

$85,307 – $110,905

Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.

What this role is

This federally-based role supports military personnel transitioning to civilian life and veterans by conducting benefits briefings, processing claims, and coordinating with military installations and VA regional offices. The position suits someone with experience in government benefits administration, claims processing, or veteran services who can work independently, communicate complex information to groups, and maintain professional relationships across multiple stakeholder groups.

Our summary, not Veterans Benefits Administration’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • One year of specialized experience at GS-09 level or higher in claims/benefits processing or veteran assistance
  • Time-in-grade requirement: 52 weeks at GS-09 level for current federal employees
  • Experience with interpretation of laws, regulations, or procedures for benefits determination
  • Ability to conduct group briefings on benefits programs
  • Experience assisting veterans or customers with applications and eligibility determinations

Nice to have

  • Ph.D. or 3 years of graduate-level education (as alternative qualification path)
  • Quality assurance or auditor experience
  • Human Resources experience with benefits eligibility determination
  • Claims processing experience from state/federal agencies, insurance, or pension programs

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