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Listed on Geotab’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Geotab seeks a bilingual support specialist to diagnose and resolve technical issues for fleet management hardware and software products, working 24/7 shifts to assist customers and partners worldwide. This role suits someone with customer service experience, technical troubleshooting skills, and fluency in both English and Portuguese who thrives in a fast-paced environment.
Our summary, not Geotab’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Fluent in English and Portuguese (reading, writing, speaking)
- 1-3 years customer service or technical support experience
- 1-3 years troubleshooting hardware and/or software issues
- Expert-level Excel including pivot tables and reports
- Comfort communicating via phone, email, and chat
- Strong analytical and problem-solving skills
- Flexibility to work 24/7 rotating shifts including nights, weekends, and holidays
Nice to have
- Post-secondary diploma or degree in Engineering, Computer Science, or related field
- Working knowledge of SQL, Python, C#, or JavaScript
- Working knowledge of Google BigQuery
- Experience in a technical or engineering organization