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Citizens Equity First Credit Union

Prospect Member Center Member Assistant

Citizens Equity First Credit Union

Champaign, IL · full time

$19 – $22 / hour

Listed on Citizens Equity First Credit Union’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A customer service role in a credit union member center where you'll handle transactions, answer financial questions, and cross-sell products while building member relationships. This suits people starting in financial services who are personable and ready to learn banking regulations and systems.

Our summary, not Citizens Equity First Credit Union’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 0–2 years customer service experience
  • High school diploma or equivalent
  • NMLS registration eligibility
  • Compliance with Federal and State financial institution regulations
  • Knowledge of Bank Secrecy Act, Identity Theft Red Flags, Elderly Abuse/Financial Exploitation, and robbery procedures
  • Proficient operation of Teller Encore System, VSoft, Instant OFAC, OnBase, Quick Assist True Checks, Lobby Tracking, and Branch Appointments
  • Basic Microsoft Word, Excel, and Outlook skills
  • Ability to balance Cashier's Checks and Money Orders
  • Receptionist duties including phone etiquette and rate updates

Nice to have

  • Proven relationship building, sales and servicing skills
  • Thorough knowledge of CEFCU products and services
  • Applicable college courses or commensurate experience

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