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Senior Technical Service Manager, Global Cloud Operations, Palo Alto
SAPPalo Alto, CA · full time · Senior
$163,400 – $277,600
Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads technical engagements with SAP's largest cloud customers, acting as their primary advisor on landscape optimization, migration strategy, and cloud operations across the SAP ecosystem. It suits experienced SAP basis administrators and solution architects who excel at translating complex technical topics for executive stakeholders and orchestrating delivery teams.
Our summary, not SAP’s wording. The full posting is on their site.
Skills this role names
- Amazon Web Services (AWS)
- Cloud Security
- Enterprise Architecture
- Microsoft Azure
- SAP Basis
- SAP HANA
- SAP NetWeaver
- SAP S/4HANA
- TOGAF
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What they ask for
Required
- 8+ years SAP Basis administration
- 8+ years customer-facing SAP technical consulting
- 8+ years in solution design, enterprise architecture, or SAP implementation
- Bachelor's degree in Computer Science, Engineering, or Information Management
- Strong technical project management skills
- Customer engagement and de-escalation skills
- Knowledge of at least one hyperscale cloud provider (AWS, Azure, GCP)
- Understanding of SAP landscape architecture and interdependencies
Nice to have
- SAP NetWeaver certification
- OS/DB migration experience
- SAP HANA certification
- S/4HANA certification
- TOGAF certification
- IaaS provider certifications (AWS, Azure, GCP)
- Cloud security and cyber security knowledge
- Willingness to travel on short notice