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Listed on A-dec’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This senior technical role leads a dental industry company's IT help desk team, managing escalations, vendor relationships, endpoint lifecycle, and small IT projects while mentoring staff. The position suits experienced IT professionals who excel at both hands-on technical work and coordinating team efforts without formal management authority.
Our summary, not A-dec’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years progressive IT experience in enterprise environments
- Experience with enterprise ITSM platforms (ServiceNow) at administrative or configuration level
- Hands-on end-user support operations experience
- Endpoint lifecycle management in managed enterprise environment
- BA/BS degree or equivalent experience
- Ability to work independently and in teams
- Written and verbal communication skills
Nice to have
- Interest in developing competency across infrastructure, cloud, and security domains