R
$100,000 – $145,000
Listed on Runway’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
You'll provide technical and creative support to enterprise customers using Runway's AI content creation tools, handling complex cases through multiple channels and collaborating across teams to improve products and processes. This role suits someone with video editing or generative AI experience who has spent 3–5+ years in technical customer-facing roles and thrives working autonomously on enterprise problems.
Our summary, not Runway’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Experience with video editing, content creation, creative workflows, or generative AI tools
- 3-5+ years in customer-facing technical roles (support, solutions engineering, CSM, technical account management)
- Track record handling enterprise customers and complex escalations
- History of working autonomously with minimal supervision
Nice to have
- Examples of process improvements or systems you've built