$70,000 – $85,000
Listed on AlphaSense’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
AlphaSense seeks a Customer Success Associate to help enterprise clients adopt and get value from their AI-driven market intelligence platform. You'll onboard new users, re-engage inactive ones, support training sessions, and gather product feedback from a diverse client base to improve the platform and inform the broader team.
Our summary, not AlphaSense’s wording. The full posting is on their site.
What they ask for
Required
- 1+ years of experience in high-volume outreach or user support
- Ability to explain complex technical concepts clearly to non-technical users
- Strong rapport-building and communication skills
- Comfortable managing multiple tasks in a fast-paced environment
Nice to have
- Located in Eastern or Central Timezones