$46 – $61 / hour
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead and develop high-performing teams at TurboTax retail tax preparation centers, managing operations, customer experience, and staff performance across multiple locations in the Los Angeles area. This role suits experienced retail or service leaders who want to combine operational management with community engagement in a customer-focused environment.
Our summary, not Intuit’s wording. The full posting is on their site.
What they ask for
Required
- 3+ years in retail management, service industry leadership, or customer-facing leadership roles
- Prior experience as a people manager
- Proven success managing KPIs and operational benchmarks
- Experience handling escalated customer complaints
Nice to have
- Extensive prior experience preparing individual tax returns
- Active credential: EA, CPA, or practicing attorney with strong tax preparation experience
- Deep understanding of taxes to support customer filings and guide tax experts