NY Site and Executive Support Lead
The Guardian Life Insurance Company of AmericaNew York, NY · full time · Senior
$103,450 – $169,960
Listed on The Guardian Life Insurance Company of America’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A technology leader role supporting Guardian's New York and Stamford offices, combining hands-on executive support with site ownership to deliver premium technology experiences across locations. The position involves managing executive device infrastructure, audiovisual environments, and serving as an escalation point for complex digital workplace issues while maintaining security and discretion.
Our summary, not The Guardian Life Insurance Company of America’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 10+ years IT experience
- 5+ years digital workplace or end-user computing or executive support experience
- Executive or VIP support experience
- Incident and escalation management in enterprise IT
- Strong Microsoft 365 ecosystem knowledge including Intune, SCCM, Autopilot
- Hands-on virtual desktop platform experience (Azure Virtual Desktop, Windows 365, AWS Workspaces)
- Enterprise audiovisual and collaboration environments experience
- Device lifecycle management knowledge
- Troubleshooting skills and clear communication
- Ability to operate under pressure with high visibility business users
Nice to have
- Background developing operational documentation and runbooks
- Experience mentoring support staff or serving as senior technical lead
- Proactive planning and readiness support for executive meetings and events
- Working understanding of AI and GenAI technologies
- Familiarity with Microsoft E5 Security capabilities