IS
$77,785 – $121,203
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role develops and oversees operational strategies for IRS Taxpayer Services programs, analyzing their effectiveness and recommending improvements to procedures and policies. It suits analytical professionals interested in government administration and program management who can work with data and stakeholders to enhance organizational performance.
Our summary, not Internal Revenue Service’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year specialized experience at GS-9 equivalent level (for GS-11) or GS-11 equivalent level (for GS-12)
- Analytical and evaluative methods for program effectiveness measurement
- Problem identification and analysis within programs
- Project management functions including planning, scheduling, and implementation
- Written and oral communication for presenting findings and recommendations
- Research techniques to review organizational procedures and policies
- Time after competitive appointment (TACA): 90 days minimum federal civilian service since latest non-temporary appointment
Nice to have
- Ph.D. or equivalent doctoral degree in related field (as alternative qualification path)
- LL.M. if related (as alternative qualification path)