VA
Medical Support Assistant (Advanced)-Primary Care/Specialty Care
Veterans Health AdministrationSaint Cloud, MN · full time · Entry
$56,383 – $73,297
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role serves as the administrative front-line for veterans and visitors at a VA primary care clinic, managing phones, scheduling, secure messaging, and medical records under general supervision. It suits someone with strong organizational skills, medical knowledge, and the ability to multitask in a healthcare environment.
Our summary, not Veterans Health Administration’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- High school diploma or GED
- U.S. citizenship
- One year of experience at GS-5 level or equivalent healthcare administrative role
- Advanced knowledge of medical terminology
- Advanced knowledge of healthcare scheduling and access processes
- Ability to multitask and shift priorities in high-stress environments
- Advanced communication and customer service skills
- Advanced knowledge of interdisciplinary care coordination policies
Nice to have
- Advanced medical terminology beyond basic requirements
- Advanced customer service experience
- Advanced scheduling knowledge