Assc Dir-Customer Success Mgmt (Commercial Banking)
Moody's CorporationNew York, NY · full time · Senior
$135,700 – $196,750
Listed on Moody's Corporation’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages relationships with commercial banking clients to drive retention and demonstrate the value of Moody's risk and lending solutions. It's well-suited for someone with banking or financial services background who enjoys client-facing work, understands credit risk, and can translate complex concepts into business value.
Our summary, not Moody's Corporation’s wording. The full posting is on their site.
What they ask for
Required
- 5-7 years in commercial banking, C&I lending, or financial services
- Client-facing experience in Customer Success, Relationship Manager, Bank Lender, Consultant, or Sales Specialist role
- Understanding of banking regulation, credit underwriting, and risk management
- Knowledge of credit models including PD, LGD, risk rating, economic capital, and CECL
- Ability to build relationships across customer organizational levels
- Strong written and verbal communication skills
- Cross-functional collaboration experience
- Proficiency with AI concepts and hands-on AI tool experience
- Bachelor's degree
Nice to have
- Graduate or second-level degree
- Experience implementing AI-powered solutions
- Awareness of AI risk management and responsible AI use