D
Listed on Deepgram’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports the SVP of Customer Success by combining executive partnership with business analytics to strengthen the organization's operating rigor and decision-making. It suits someone with strong analytical instincts and business acumen who can translate complex operational data into clear insights while managing executive priorities and driving cross-functional initiatives.
Our summary, not Deepgram’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- Experience supporting a senior executive, leading business operations, strategy & operations, program management, or analytics
- Strong business acumen and understanding of business models and performance drivers
- Analytical ability to work with quantitative information and identify inconsistencies in data
- Ability to translate operational information into concise executive-level insights
- Strong project and program management skills across multiple teams
- Exceptional organizational skills and attention to detail
- Ability to operate independently with incomplete information
- Strong written and verbal communication
- Demonstrated follow-through and attention to unresolved issues
Nice to have
- Background in Customer Success, GTM Strategy & Operations, Revenue Operations, Business Operations, Finance, or SaaS
- Familiarity with customer lifecycle and revenue metrics such as retention, NRR, GRR, renewals, expansion, and churn
- Experience with CRM, BI, financial, and customer success platforms
- Experience preparing executive or board-level reporting
- Partnership experience with Finance or RevOps on forecasts and planning
- Track record of building or improving operating processes
- Advanced spreadsheet skills
- Experience using AI and automation to improve productivity and workflows