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Care Coordinator

Talkspace

New York, NY · Remote · full time

$20 – $25 / hour

Listed on Talkspace’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Talkspace is hiring a Care Coordinator to manage patient support and engagement throughout their mental healthcare journey, handling activation, monitoring engagement, and coordinating care transitions. This role suits someone organized and empathetic who enjoys working directly with patients to remove barriers to care and facilitate their progress through the treatment process.

Our summary, not Talkspace’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 1–2 years experience in care coordination, patient support, customer support, or case management
  • high school diploma or equivalent
  • strong written and verbal communication skills
  • strong organizational skills and ability to manage multiple patients and tasks
  • ability to handle sensitive patient interactions with professionalism and empathy
  • comfortable working with technology and multiple systems

Nice to have

  • associate or bachelor's degree in healthcare, social services, business, or related field
  • experience working directly with patients in healthcare or service-oriented environment
  • experience with healthcare, behavioral health, telehealth, or provider networks
  • familiarity with patient engagement, care transitions, or coordination between levels of care

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