FA
$121,785 – $158,322
Via USAJOBS, the federal government’s official jobs site, retrieved October 29, 2026. You apply through the official announcement on USAJOBS.
What this role is
This UX specialist role modernizes federal flood insurance workflows through user-centered design, research, and prototyping. You'll work with FEMA teams to improve digital products and services for internal staff and the public, with potential emergency recall duties.
Our summary, not Federal Emergency Management Agency’s wording. The full posting is on their site.
Skills this role names
- Adobe XD
- Axure RP
- Figma
- Process Mapping
- Prototyping
- Usability Testing
- User Centered Design
- User Research
- Wireframing
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What they ask for
Required
- One year of specialized experience applying User-Centered Design to digital products, services, workflows, or applications at GS-12 level or equivalent
- Conducting user research and usability testing to identify needs and recommend improvements
- Designing and documenting digital workflows using process maps, user journeys, wireframes, prototypes, or requirements
- IT-related background demonstrated through paid/unpaid experience or certification
- Subject to emergency recall and potential deployment to disaster sites