Solutions Engineer
RingCentralListed on RingCentral’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A pre-sales technical role supporting RingCentral's cloud communications platform, working with sales teams to demonstrate solutions, conduct proof-of-concept implementations, and provide technical guidance to customers. This suits someone with VoIP and telecommunications expertise who enjoys bridging technical and sales functions.
Our summary, not RingCentral’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Pre-sales technical support for assigned accounts
- Expert knowledge of RingCentral applications and products
- Support for hardware and software lab testing
- Technical Q&A for sales teams
- Proof of Concept onboarding for SMB opportunities
- Product training delivery to sales teams
- Customer feature request management and prioritization
- Advanced system configuration and implementation
- Knowledge transfer to internal and external teams
- Fluent English written and verbal communication
- Excellent presentation and demonstration skills
- Technical leadership ability
- Project implementation and tracking
Nice to have
- Mitel experience
- RingCentral product experience or competitor platform knowledge
- Specialization in Voice, Video, Mobile Communications, or Fixed Mobile Convergence
- VoIP network architecture and protocols experience
- Pre-sales experience background
- Strong telecommunications and telephony background
- Network design background
- Software development technology understanding
- Telecommunications network design, architecture, and support experience
- Mentoring and teaching capability
- Willingness to work US/night shift hours