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User Experience Design Manager - Customer Experience

SAP

Ho Chi Minh, VN, 700000 · full time · Senior

Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages a UX design team within SAP's enterprise product division, focusing on cloud-native solutions for retail and consumer goods companies. It suits an experienced design leader who can build and develop UX teams, define design strategy and governance, and drive AI experience evaluation across distributed international groups.

Our summary, not SAP’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Master's degree in Design, HCI, Interaction Design, or related field, or equivalent practical experience
  • 8–12+ years of UX experience
  • 3–5+ years of UX leadership or people management experience
  • Strong enterprise product and systems design experience
  • Experience building, scaling, or leading UX teams
  • Deep leadership across team development, performance management, hiring, resource planning, and organizational change
  • UX strategy, design systems, accessibility, and governance expertise
  • Research-informed decision-making capability
  • Connect design decisions to business outcomes and customer value
  • Executive communication and cross-functional leadership skills
  • Experience with AI-driven or AI-assisted product experiences and Responsible AI

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