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Service Operations Specialist

Lumos Networks

Port Charlotte, FL

Listed on Lumos Networks’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lumos seeks technicians to install and maintain fiber-optic network equipment in customer homes and business locations, working both onsite and with the operations center. This role suits someone with telecommunications or fiber industry experience who enjoys hands-on technical work and direct customer interaction.

Our summary, not Lumos Networks’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 1+ year fiber or telecom industry experience
  • High school diploma or equivalent
  • Valid, unencumbered driver's license
  • Reside within 30 minutes of assigned reporting location
  • Safe driving record
  • Ability to climb utility poles and work at heights
  • Ability to lift 50 lbs over 50 feet
  • Network cabling proficiency
  • Basic electrical systems knowledge
  • Grounding and bonding (ANSI/EIA/TIA-607) proficiency
  • Advanced GPON and fiber equipment experience

Nice to have

  • Working knowledge of voice services (SIP)
  • Working knowledge of video services
  • Working knowledge of LAN/WAN service and hardware
  • Experience maintaining power equipment (rectifiers, batteries, generators)
  • Ability to read and understand cross-connects for fiber LCC cabinets and splitters
  • Ability to mentor junior technicians
  • Committed to continuous learning and process optimization

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