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Forward Deployed Product Manager

Hightouch

San Francisco, CA · Remote · full time

$175,000 – $230,000

Listed on Hightouch’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Hightouch seeks a Forward Deployed Product Manager to embed with customers, uncover new use cases for their AI-powered marketing platform, and translate customer needs back to the engineering and product teams. This role bridges the gap between enterprise customers navigating novel AI workflows and the internal teams building the platform, combining deep discovery, pilot management, and hands-on customer enablement.

Our summary, not Hightouch’s wording. The full posting is on their site.

What they ask for

Required

  • Translate complex product features for customers and relay precise requirements to product and engineering teams
  • Independently uncover new customer use cases and workflows that can be automated
  • Conduct deep discovery to understand core pain points and marketer workflows
  • Run pilot programs and manage them to successful closure
  • Quickly become expert in evolving AI product capabilities to train and empower customers

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