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Digital User Experience Analyst

Internal Revenue Service

Washington, DC · Senior

$125,776 – $197,200

Via USAJOBS, the federal government’s official jobs site, retrieved November 3, 2026. You apply through the official announcement on USAJOBS.

What this role is

The IRS seeks a Digital User Experience Analyst to design and refine user-centered digital products and strategies across the agency. This role suits someone with expertise in UX design, digital analytics, and stakeholder management who can influence policy and improve how taxpayers interact with government services online.

Our summary, not Internal Revenue Service’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 1 year of specialized experience at GS-13 level or equivalent
  • Experience with user-centered design processes and tools
  • Ability to create user interface designs and prototypes across web platforms
  • Experience using analytical methods to research digital product usage
  • Knowledge of statutory, regulatory, and policy requirements affecting online services
  • Experience managing workload and setting priorities
  • Ability to engage stakeholders to define user needs
  • Strong oral and written communication skills
  • Bachelor's degree from an accredited college or university

Nice to have

  • Private sector UX experience
  • Knowledge of emerging design tools and methodologies
  • Experience delivering presentations to executive leadership

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