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Staff Software Engineer (AI)

Pendo

New York, NY · Lead / Staff / Principal

$300,000 – $325,000

Listed on Pendo’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Staff-level role building AI-native products and systems within a product intelligence platform. Suited for experienced engineers who combine deep LLM expertise with product thinking, thrive in ambiguity, and can drive technical decisions and cross-team influence at scale.

Our summary, not Pendo’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • Deep hands-on experience building and shipping LLM-powered systems including RAG, tool use, and agent orchestration
  • Ability to set technical direction for AI systems and establish architectural patterns across teams
  • Experience owning outcomes across team boundaries and influencing organizational approach to AI
  • Strong expertise in model evaluation, including designing evaluation suites and detecting hallucinations
  • Understanding of modern model architectures (transformers, diffusion models) with informed application ability
  • Production experience including model deployment, monitoring, and latency/cost/reliability optimization
  • Full-stack fundamentals and comfort across backend and frontend systems
  • Exceptional communication skills explaining complex technical decisions to engineers, PMs, and executives
  • Demonstrated product judgment to evaluate whether something should be built

Nice to have

  • Experience fine-tuning foundation models with clear reasoning about when it outperforms prompting
  • Familiarity with AI safety considerations and guardrail frameworks
  • Experience building agentic or multi-step reasoning systems using orchestration tools
  • Background in SaaS or product analytics informing AI product design
  • Prior experience launching net-new teams or product areas

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