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$300,000 – $325,000
Listed on Pendo’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves designing and shipping production AI systems—including RAG pipelines, agent orchestration, and LLM features—for a product experience platform, with responsibility for model strategy, evaluation, deployment, and cross-team influence. It suits experienced engineers who thrive when defining technical direction in uncharted territory and who see AI as a force multiplier across their entire practice.
Our summary, not Pendo’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Deep hands-on experience building and shipping LLM-powered systems including RAG, tool use, and agent orchestration
- Demonstrated ability to set technical direction for AI systems and establish architectural patterns across teams
- Experience owning outcomes across team boundaries and influencing broader organizational AI approach
- Strong command of model evaluation, including designing evaluation suites and detecting hallucinations
- Understanding of modern model architectures including transformers and diffusion models
- Production experience with model deployment, monitoring, and optimization for latency, cost, and reliability
- Strong full-stack fundamentals and comfort across backend and frontend systems
- Exceptional communication skills for explaining technical decisions to engineers, product managers, and executives
- Demonstrated product judgment to evaluate what should be built
Nice to have
- Experience fine-tuning foundation models with a clear point of view on when it outperforms prompting
- Familiarity with AI safety, guardrail frameworks, and responsible deployment practices
- Experience building agentic or multi-step reasoning systems
- Background in SaaS or product analytics where user data informs AI product design
- Prior experience contributing to or launching a net-new team or product area