CP
$76,463 – $99,404
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This federal role manages health insurance member services and program operations within the National Institute for Occupational Safety and Health, overseeing member relations, coordinating improvements, and liaising between health professionals and program participants. It suits someone with prior health benefits administration experience who can analyze enrollment data, resolve member issues, and implement operational improvements in a federal health plan environment.
Our summary, not Centers for Disease Control and Prevention’s wording. The full posting is on their site.
What they ask for
Required
- One year specialized experience at GS-11 federal level or equivalent
- Member services or health benefit administration experience with program requirement interpretation and member issue resolution
- Enrollment and program data analysis to identify trends and evaluate processes
- Coordination with health professionals and medical administrators on member service issues
- Program deliverable monitoring and implementation of operational improvements