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$285,000 – $475,000
Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads the product strategy and execution for Sprinklr's customer service platform, a multi-billion-dollar business, with responsibility for defining the company's AI-native direction and managing a global product organization. It suits an experienced executive who has driven large-scale enterprise SaaS products, has deep contact center expertise, and thrives balancing visionary thinking with operational rigor.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 15+ years product management experience
- 10+ years in product leadership roles
- Experience leading large-scale global enterprise SaaS product organizations
- Deep expertise in customer service or CX platforms
- End-to-end product lifecycle management including engineering leadership
- Track record in AI-driven product transformation and monetization
- Strategic thinking and thought leadership in the industry
- Proficiency in software development methodologies
- Experience managing technology budgets and vendor relationships
- Strong communication and cross-functional leadership skills
- Experience leading globally distributed teams and customers
Nice to have
- CCaaS platform experience
- External thought leadership presence through blogs, podcasts, or speaking
- Experience with M&A and ecosystem partnerships in CX space