$196,500 – $266,000
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead Intuit's Consumer Group Services organization, managing 28,000 experts across TurboTax Live and related products. This director role suits an experienced operator who can scale complex virtual workforce delivery, execute during seasonal peaks, and align cross-functional teams around customer and expert experience outcomes.
Our summary, not Intuit’s wording. The full posting is on their site.
What they ask for
Required
- 10+ years progressive leadership and operations management
- Experience leading large, complex, virtually dispersed organizations
- Track record building and scaling leadership teams
- Proven business performance through goal-setting and accountability frameworks
- Data-driven decision-making with KPI accountability
- Ability to influence and align executive and cross-functional stakeholders
- Experience leading organizations through significant change
- Strong communication skills for senior audiences
- Commitment to building diverse and inclusive teams
- Bachelor's degree or equivalent
Nice to have
- Advanced degree