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$59,500 – $82,000
Listed on Gofundme’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer-facing technical support role focused on investigating and triaging production issues for GoFundMe Pro customers, with escalation and documentation responsibilities. Well-suited to someone who enjoys solving technical problems, communicating clearly with customers, and growing into more senior support work.
Our summary, not Gofundme’s wording. The full posting is on their site.
What they ask for
Required
- Technical knowledge of software applications and troubleshooting
- Basic programming knowledge
- Familiarity with Postman and Jira
- Experience with observability platforms and Chat AI LLMs
- Enterprise customer service experience
- Strong written and verbal communication
- Critical thinking and attention to detail
- Time management and ability to handle multiple priorities