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$115,000 – $175,000
Listed on OpenRouter’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
OpenRouter needs a technical troubleshooter who can diagnose complex API issues across multiple LLM providers and explain solutions clearly to developer customers. This role suits someone with deep API support experience who enjoys detective work and wants to ship fixes that prevent problems at scale.
Our summary, not OpenRouter’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years in technical support, developer support, or solutions engineering
- API troubleshooting and diagnosis
- At least one scripting language (Python or TypeScript)
- Written communication skills
- Comfort working with incomplete information and novel problems
Nice to have
- Familiarity with OpenAI Chat Completions API
- Experience with LangChain, LlamaIndex, or Hugging Face
- Observability tools (logging, tracing, metrics)
- Experience scaling support operations
- Open-source contributions
- ML/AI background beyond API usage