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Senior Analyst, Care Operations

Hims and Hers

US Remote · Remote · full time · Senior

$110,000 – $130,000

Listed on Hims and Hers’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves analyzing operations data to identify process improvements and drive better patient and provider experiences at a telehealth platform. The ideal candidate has deep analytics experience at a fast-growing consumer company and can translate complex data into actionable insights for cross-functional teams.

Our summary, not Hims and Hers’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 6+ years in operations and/or analytics
  • Experience at a high-growth DTC company or consumer marketplace
  • Advanced proficiency in Excel, Looker, and Tableau
  • Strong business acumen and communication skills
  • Ability to translate data into actionable insights for technical and non-technical audiences
  • Leadership and collaborative mindset

Nice to have

  • Experience leveraging AI tools like Claude for analysis
  • Mentoring and supporting team member growth

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