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Listed on LSEG’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer support role focused on resolving technical and product issues for the Refinitiv Data Platform, serving financial markets clients. Suited to someone with IT fundamentals who enjoys troubleshooting complex systems and can maintain composure under pressure while building customer relationships.
Our summary, not LSEG’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- University degree in IT, financial markets, or equivalent
- Customer service or contact center experience
- Remote desktop/server troubleshooting
- Strong English communication skills
- Problem-solving and analytical skills
- Ability to work rotational shifts including weekends
Nice to have
- API and Python knowledge
- Desktop and enterprise infrastructure experience
- Linux/DOS application knowledge
- Previous experience in financial or IT industry