P
$97,000 – $117,000
Listed on Postscript’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Postscript is hiring a Senior Customer Onboarding Manager to lead setup and optimization for their largest SMS marketing customers, with accountability for revenue impact within the first 60 days and mentoring of junior team members. The role suits someone with 5+ years in customer-facing SaaS roles who has worked with enterprise clients in ecommerce or marketing technology and can coach customers on multi-channel strategy.
Our summary, not Postscript’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in customer-facing roles in SaaS or software
- Project management with enterprise-level customers
- Problem-solving including technical troubleshooting
- Strong process orientation and consistency
- Product expertise development
Nice to have
- Ecommerce or martech experience
- Coaching and mentoring experience
- High-growth startup environment experience
- Multi-channel marketing experience (SMS, push, direct mail, etc.)
- Lifecycle and retention marketing expertise across multiple channels