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Endpoint and Device Specialist

Tempo IO

United States, Canada · Remote · full time

Listed on Tempo IO’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages the complete lifecycle of devices and endpoints for a SaaS company's remote-first workforce, from provisioning through retirement, with a focus on security, compliance, and automation. It suits someone with hands-on experience administering endpoint management platforms who enjoys solving infrastructure problems and partnering with security teams.

Our summary, not Tempo IO’s wording. The full posting is on their site.

What they ask for

Required

  • 3+ years in endpoint management, IT operations, or device support
  • Hands-on administration of Okta SSO
  • Experience administering UEM tooling across macOS, Windows, iOS, Android, and Linux
  • Endpoint security knowledge including EDR, disk encryption, and patch management
  • Jira Service Management support delivery experience
  • Identity and access management knowledge
  • Strong troubleshooting and systems thinking
  • Excellent communication and customer service skills
  • Based in North America with availability for Eastern or Central time zone core hours

Nice to have

  • SaaS or technology company environment experience
  • AI tool experience or AI-assisted automation experience
  • Scripting experience in Bash, PowerShell, or Python
  • Experience in high-growth environments
  • Remote-first support experience

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